Account: Create Multi-Tier

FMAudit Central is scalable in it's architecture and flexible in how the accounts hierarchy may be established.  Central can be used by a single dealer with a single branch location, or it can be configured to be shared by multiple dealers with multiple branch locations.  Depending on how you configure the main dealer accounts, determines the access and visibility across dealerships and branches.

The following are some examples of typical scenarios, and how you would configure Central to accommodate each:

1 Dealer, 0 branch offices
You may use default Central settings.
Step 1: Using the Edit Account page, edit the Customer 2 branch office accounts and assign Customer 2 head office as the parent account.
Step 2: If using Onsite to automate audits, assign a new Sync Name using the Onsite Data Synchronization page and specify "Customer 2 head office" as the Parent Account.  Any new accounts being sent in from Onsite and which don't already exist in Central will use the User/Pass combination to determine which parent account it should be created under.

Main Dealer
    Customer 1
    Customer 2 head office
        Customer 2 branch office 1
        Customer 2 branch office 2
    Customer 3

1 Dealer, 1+ branch offices
The Main Dealer account is the primary master account in Central, however sub-accounts may be created for the purpose of a single Central hosted for use by one dealer with multiple branch offices, or multiple unique dealers with one or multiple branch offices.  Sub-Accounts in Central and are differentiated by an account with a dealer user assigned as the primary contact.
Step 1: On the Account Visibility page, select either Assigned Accounts, or Parent and Child Accounts from the drop-down.
Step 2: Using the Edit Account page, edit the Customer 2 branch office accounts and assign Customer 2 head office as the parent account.
Step 3: Using the Edit Account page, assign one or more Dealer User contact types to each of the sub-dealer accounts.
Step 4: Using the Admin Features page, create a dealer group with access to the appropriate Main Admin page modules, and assign the new dealer user(s) to this group.
Step 5: If using Onsite to automate audits, assign a new Sync Name using the Onsite Data Synchronization page and specify "Customer 2 head office" as the Parent Account.  Any new accounts being sent in from Onsite and which don't already exist in Central will use the User/Pass combination to determine which parent account it should be created under.

Main Dealer
Dealer branch 1

    Customer 1
    Customer 2 head office
        Customer 2 branch office 1
        Customer 2 branch office 2
    Customer 3
Dealer branch 2
    Customer 1
    Customer 2 head office
        Customer 2 branch office 1
        Customer 2 branch office 2
    Customer 3

1+ Dealers, 1+ branch offices
The Main Dealer account is the primary master account in Central, however sub-accounts may be created for the purpose of a single Central hosted for use by one dealer with multiple branch offices, or multiple unique dealers with one or multiple branch offices.  Sub-Accounts in Central and are differentiated by an account with a dealer user assigned as the primary contact.
Step 1: On the Account Visibility page, select either Assigned Accounts, or Parent and Child Accounts from the drop-down.
Step 2: Using the Edit Account page, edit the Customer 2 branch office accounts and assign Customer 2 head office as the parent account.
Step 3: Using the Edit Account page, assign one or more Dealer User contact types to each of the Dealer accounts.
Step 4: Using the Edit Account page, assign one or more Dealer User contact types to each of the Dealer branch accounts.
Step 5: Using the Admin Features page, create a dealer group with access to the appropriate Main Admin page modules, and assign the new dealer user(s) to this group.
Step 6: If using Onsite to automate audits, assign a new Sync Name using the Onsite Data Synchronization page and specify "Customer 2 head office" as the Parent Account.  Any new accounts being sent in from Onsite and which don't already exist in Central will use the User/Pass combination to determine which parent account it should be created under.

Main Dealer
Dealer 1
    Dealer 1 branch 1

        Customer 1
        Customer 2 head office
            Customer 2 branch office 1
            Customer 2 branch office 2
        Customer 3
    Dealer 1 branch 2
        Customer 1
        Customer 2 head office
            Customer 2 branch office 1
            Customer 2 branch office 2
        Customer 3
Dealer 2
    Dealer 2 branch 1

        Customer 1
        Customer 2 head office
            Customer 2 branch office 1
            Customer 2 branch office 2
        Customer 3
    Dealer 2 branch 2
        Customer 1
        Customer 2 head office
            Customer 2 branch office 1
            Customer 2 branch office 2
        Customer 3

 

Copyright © 2008 FMAudit, LLC.  All Rights Reserved.