Adaptive Service Management: Export Alerts

The Export Alerts page allows Administrators to export Consumable Alert Definitions and their related information.

The page may only be accessed by Administrators and Admin Dealers Users with appropriate Admin Features access from the main ASM Module page -> Maintenance -> Export Alerts.

This page allows the user to filter and export alerts based on several criteria selectable from the filters area.  The grid that displays the alerts provides hyperlinks that redirect users and allows to edit alerts in Define Alert(s) page, as well as gives access to the Account pages of the alert Owner and Dealer.

The following filtering options are available:

Account: the account whose alerts are to be filtered;

Status: filter alerts that were defined or were triggered within the selected time interval;

With: allows users specify the consumable type, comparison operator and consumable values, to filter alerts;

Filter: flags to filter Triggered / Un-triggered alerts;

Domain: flags to filter the Active / Archived alerts;

Hierarchy: flags to filter the Dealer Hierarchical / Non-Hierarchical  alerts.

Using this page you may, Export All Consumable Alerts in the Hierarchy of the Selected Dealer; if checked, all alerts defined for the Parent and Children Dealers in hierarchy shall be exported.  You may also apply a Security Password; used to control the access to those that want to import the alert definitions.

Notes:

Clicking the Search button will retrieve and display the list of alerts that apply to the selected Dealer [and its hierarchy, if selected].

The Export Alerts generates the export file with the following naming pattern ASM_ConsumableAlerts_yyyy-mm-dd.fmasm, where "yyyy-mm-dd" represents the export date.

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